Elevating Retail Operations at Granit

Summary

Granit is a retail chain known for its Scandinavian design products that simplify everyday life. With 36 stores across Sweden, Germany, Finland, and Norway, Granit process thousands of sales transactions daily. However, managing operations across multiple countries and systems presented significant challenges. Codeunit's OmniConnect platform enabled a fully integrated solution that optimized Granit's operations and improved the customer experience.

Challenge

Granit faced several operational challenges, including poor data quality, manual data entry, and discrepancies between the Business Central ERP, the POS, WMS, and eCommerce systems. These issues impacted stock replenishment and resulted in inconsistent product data, leading to errors in sales transactions and a compromised customer experience. Granit recognized the need for a specialized integration partner and solution that could offer greater flexibility and independence.

"The issues we had before harmed the data quality and caused a lot of extra manual labor every day. For example, we got differences in the stock balance between the ERP and the point-of-sale system in the stores, which caused problems when it came to stock replenishment." – Anton Malmberg, Chief Information Officer

Solution

Granit sought a more agile and independent solution, and Codeunit's OmniConnect platform, purpose built for Business Central, was the perfect fit with its standard integration Apps for PIM, warehouse management, e-commerce, and POS systems.  

"Codeunit could help us with both needs, delivering standard integration services while being an independent partner to us. They ensure that all data is transported safely and arrives exactly as it should, allowing us to analyze data in real-time." – Anton Malmberg, Chief Information Officer

Impact

The implementation of Codeunit's OmniConnect platform transformed Granit's operations. By integrating the shop system, e-commerce platform, and warehouse management system, Codeunit ensured that data was transported safely and accurately. This integration reduced manual labor, improved data quality, and enabled real-time data analysis.
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"One specific process that we have improved a lot since we started working with Codeunit is stock taking in our stores. The new solution where Codeunit is integrated is much easier and more streamlined." – Anton Malmberg, Chief Information Officer

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Conclusion

The partnership between Granit and Codeunit has been instrumental in enhancing Granit's operations. By leveraging Codeunit's OmniConnect platform, Granit has successfully streamlined their processes, improved data quality, and enhanced customer satisfaction. This partnership demonstrates the value of a specialized integration vendor separate from the ERP provider in driving operational efficiency and business growth.

"I think our relationship with Codeunit is one of a true partnership, which makes both parties better. Working with them, you won't only get integration services but a partner that asks the right questions and helps you improve your solution and avoid mistakes down the road." – Anton Malmberg, Chief Information Officer

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